Privacy Policy

01. Our Commitment to Your Privacy

At Licious Hair, we are committed to protecting your privacy and ensuring the security of your personal information. We are fully compliant with the South African Protection of Personal Information Act (POPIA). We do not sell, trade, or share your personal data with unauthorized entities. Your information is used strictly to uphold our premium service standards and fulfill your requests.

02. Information We Collect

To process your orders and ensure seamless delivery and communication, we collect the following essential information:

• Full Name
• Physical Address (for courier delivery)
• Contact Number (for delivery updates)
• Email Address (for order confirmations)

We do not store your credit card details. All payments are processed via secure, encrypted third-party payment gateways (such as PayFast and PayJustNow).

03. Sharing with Third Parties

Your data is shared only with our trusted operational partners required to fulfill your order:

Courier & Logistics: Partners, such as The Courier Guy, receive your address and contact number strictly for delivery execution.

Payment Gateways: Handle financial transactions utilizing bank-level encryption standards.

04. Cookies and Website Usage

Our website uses cookies to enhance your browsing experience and remember your preferences. You may disable cookies in your browser settings, though doing so may limit your access to certain features and functionalities of our website.

05. Your Rights

You have the right to request access to the personal information we hold about you, as well as the right to request its correction or deletion from our records. To exercise these rights or to inquire about our data practices, please reach out to our team.